What is an Operations Manager?
If you’ve ever worked for/with a large company, you’ll know they have an Operations Manager role - it’s a vital position that ensures all the various facets of a business run smoothly.
Understandably a full-time Operations Manager who takes care of all the things (testing new applications, mapping out workflows, project management, implementing & reviewing processes, overseeing hiring staff/contractors, coordinating budgeting, planning, reporting, and compliance just to name a few things…) can be out of reach for many smaller businesses. However, the outcomes that an Operations Manager delivers are critical to achieving business and organisational growth.
What you need is access to that expertise without the commitment of a full-time employee - That's precisely where an Operations Consultant comes into play. Whether we work together on one-time projects or ongoing retainers, I am here to be your on-demand operations expert, offering support whenever you need it. An Operations Manager in Your Pocket.
When it comes to my own business, I’ve never called myself a “Founder” because I streamline. I simplify. I strategise. I systemise. And other words beginning with S. So it felt more fitting to pivot to Consulting.
My approach is a blend of Done For You services - monthly retainer to stay on top of all your business operations - and Done With You services - Quickfire Xero Session, Sort Your Shit Days, and Efficiency Assessments.
I review what you have right now, and tell you what you need if you want to grow, , I tailor systems & processes to your unique business needs, and never use a one-size-fits-all approach. It is important to me to respect and acknowledge the diversity among business owners and founders, especially those who are neurodiverse, I customise solutions that work for your individual requirements.
Building robust operational foundations is essential for sustainable business scaling and long-term success. It’s a non-negotiable to get where you want to go a little easier. I smooth the way… another S word.
Having systems and processes in place means you and your team can become more efficient and when the time comes, you can grow with ease. This looks different for every business, depending on your industry, size, and values.
I am well-versed in a variety of tools – ClickUp, Asana, Trello, Notion, AirTable, Xero, Hnry, MailChimp, ConvertKit – you name it, and I'll make it work. If I'm not an expert in your preferred application, I'll collaborate with someone who is, ensuring seamless integration.
My expert eyes will identify gaps in your onboarding processes, and spot missing steps in your product/service launches. Figure out why your tools aren’t speaking to each other. Implement automation, and put a stop to unnecessary manual work that is wasting the time of you and your team. I sit alongside you to make sure your service providers are right for you, and that you feel confident in who you outsource to and partner with.
If an Operations Manager is exactly what your organisation needs, but you aren’t quite ready for a full-time employee then tapping into an operations expert on a project-by-project basis can ensure you get the outcomes and oversight your business needs.
And you get all those great S words 😅
If you need help tidying up your operations, book a brainstorm chat with me now 🧹